The short answer
How HMRC Direct Recovery of Debts works in 2026, including eligibility, the £1,000 and £5,000 safeguards, objections, appeals and payment plans.
HMRC can use Direct Recovery of Debts (DRD) to recover certain established tax and tax-credit debts directly from a person’s or business’s bank or building-society account. In the published 2026 process, HMRC can ask a bank or building society to place a hold on funds and then transfer the amount needed to pay the debt, but only after safeguards and contact steps have been followed.
DRD is not an automatic response to every late tax bill. HMRC says it is used for a minority of cases where a customer can afford to pay but chooses not to, and where repeated attempts to make contact have been ignored. If you cannot pay, contact HMRC promptly and check the official payment-plan route before the situation escalates.
Direct account recovery exists
Safeguards apply
The objection window matters
What is Direct Recovery of Debts?
DRD is an HMRC debt-collection power. It is separate from calculating the tax, filing a return or issuing a normal payment reminder. HMRC's issue briefing says the power allows it to recover money from a current or savings account, including a Cash ISA, when the safeguards in the process are met.
The relevant debt must be established. A customer should not treat DRD as a substitute for appealing a liability or correcting an error. If the amount is wrong, use the appropriate dispute or appeal route and keep evidence. If the amount is right but cannot be paid, contact HMRC as early as possible.
When can HMRC consider DRD?
HMRC's published safeguards say it will only consider DRD for tax and tax-credit debts of more than £1,000. The threshold is a feature of this recovery process; it is not the same as the £1,000 trigger for UK Self Assessment Payments on Account.
HMRC also says the debt must be established, the timetable for appeals must have passed and the customer must have repeatedly ignored attempts to make contact. For individuals, HMRC says a face-to-face visit takes place before the debt is considered for DRD. The visit is intended to confirm the identity and debt, explain what is owed, discuss payment options and identify whether extra support is needed.
Companies and limited liability partnerships will not usually receive a face-to-face visit under the published process. HMRC says they will still receive multiple opportunities to discuss and agree how the debt can be resolved before HMRC contacts the bank or building society.
| Published condition | Practical meaning |
|---|---|
| Established debt | The amount is due and is not simply an unresolved calculation dispute. |
| Appeal timetable passed | The published appeal window or relevant process has been considered. |
| Repeated ignored contact | HMRC says it has tried to contact the customer and the customer has not engaged. |
| Debt over £1,000 | HMRC says this is the minimum debt level considered for DRD. |
| Ability to pay | The process is aimed at customers who can afford to pay but choose not to engage. |
How does the bank-account hold work?
The published rights guidance says HMRC can instruct banks and building societies to provide information about money in sole or joint accounts, including Cash ISAs. HMRC can then place a hold up to the amount owed. The bank does not transfer the held money immediately: the customer has an opportunity to object within the published time limit.
HMRC says it can only place a hold if there are enough funds across the accounts to leave an available balance of at least £5,000. This is assessed across the accounts rather than as £5,000 left in each account. The safeguard is designed to protect money needed for essential household or business costs, but it is not a promise that every person will have every outgoing covered.
Joint accounts have a separate consideration. HMRC says it will assume each account holder owns an equal share when considering the hold, and it must tell the other account holder that a hold has been placed on part of the account. The other account holder may have grounds to object if they have a beneficial interest.
What can you do after a hold notice?
The hold notice should be read carefully. HMRC's rights guidance says you have 30 calendar days from the date HMRC sends the hold notice to object in writing. The objection must explain the ground relied on and include supporting evidence where relevant.
HMRC lists the following objection grounds:
- the debt has already been paid in whole or in part;
- there was no relevant sum due when the hold notice was issued;
- you did not hold the account in question at that time;
- the hold would cause exceptional hardship to you or another person; or
- a third party has a beneficial interest in the account.
The published guidance says an objection must be sent in writing to the address specified by HMRC. Do not assume that a phone call, an online message or a general complaint automatically counts as a DRD objection. Use the instructions in the hold notice and keep proof of posting or delivery.
What happens if you do not object?
If HMRC does not receive an objection within 30 calendar days, and the debt has not been paid or covered by an agreed payment plan, HMRC says it can tell the bank or building society to transfer the held money. The bank then sends the money to HMRC towards the debt.
If you object on time, HMRC says it will make a decision within 30 working days of receiving the objection. If it rejects the objection, the published guidance describes a right to appeal to a county court on specified grounds. The route differs between England and Wales and Northern Ireland, so a live case should follow the current HMRC instructions rather than a generic internet checklist.
What if you cannot pay?
DRD and inability to pay are not the same situation. HMRC says people who realise they cannot pay on time should get in touch as soon as possible. GOV.UK says you may be able to set up a payment plan for an overdue tax bill in monthly instalments.
If an HMRC debt is unaffordable
- 1Check the tax type, period, amount and due date on the HMRC notice.
- 2If the amount is wrong, use the relevant correction or appeal process and gather the supporting records.
- 3If the amount is right but unaffordable, contact HMRC promptly and check the current payment-plan service.
- 4Prepare details of income, spending, savings and other tax debts if the payment-plan process asks for them.
- 5Tell HMRC if health, disability, bereavement, business failure or another circumstance means you need extra support.
GOV.UK says a payment-plan application may require bank details and income-and-spending information. Eligibility and terms depend on the debt and circumstances. If you have a company debt, HMRC may also ask how the business will reduce the debt and whether assets or other funding are available.
What is different from the 2026 lower-value debt proposal?
The separate HMRC lower-value tax debt proposal describes a June 2026 consultation about extending recovery options for lower-value debts where a customer can afford to pay but refuses to engage. It is not the same as this guide's summary of the published DRD process.
The proposal's final scope, legal basis, implementation date and relationship with existing DRD safeguards remain to be confirmed. Do not use the proposal as evidence that HMRC can already apply a new power to your account.
What is confirmed and what should you verify?
In HMRC's current published DRD material
- DRD can involve direct recovery from current or savings accounts, including Cash ISAs.
- HMRC describes a debt threshold above £1,000 for considering DRD.
- HMRC describes a £5,000 minimum available balance safeguard.
- Individuals receive a face-to-face visit before their debt is considered under the published process.
- The published objection window is 30 calendar days from the hold notice.
Verify in your own notice or current guidance
- the exact debt and tax period;
- the relevant HMRC contact details and objection address;
- whether a payment plan has been agreed and recorded;
- whether a joint-account or third-party interest affects the hold; and
- the correct court or appeal route if HMRC rejects an objection.
Build a response file immediately
Save the hold notice, the debt statement, bank correspondence, payment-plan requests, objection, delivery proof and every HMRC response in one dated file. Mark which amounts are disputed, which are already paid and which belong to another account holder. If exceptional hardship is relevant, record the essential bills, dependants, medical circumstances or business obligations that support the objection. Do not send more personal or financial information than HMRC's notice requests, but do provide enough evidence for the stated ground to be assessed.
Keep the original documents and note the date each deadline expires; screenshots alone may not show the complete notice or its delivery date.
A hold notice is time-sensitive
If you receive a DRD hold notice, do not wait for a general tax adviser article to decide what to do. Read the notice, contact HMRC through the official details and obtain specialist legal or debt advice where hardship, vulnerability, insolvency or third-party funds are involved.
For future cash-flow planning, the Tax Reserve Assistant can help organise a reserve, but it cannot change a tax liability, pause DRD or guarantee a payment plan. Use HMRC's current payment and contact services for the legal amount and available options.
Frequently Asked Questions
Can HMRC take money from my bank account?
What is the HMRC DRD £1,000 rule?
How much money can HMRC leave in my account?
How long do I have to object to an HMRC bank-account hold?
Can I stop Direct Recovery of Debts with a payment plan?
Can HMRC use DRD against money in a Cash ISA?
Does the £5,000 safeguard apply to each bank account?
Can I object to an HMRC bank-account hold by phone?
What if the money in my account belongs partly to someone else?
Does vulnerability automatically cancel DRD?
This guide reflects HMRC Direct Recovery of Debts material updated on 11 June 2026 and the associated rights guidance. Check HMRC's current notice and official guidance again before acting on a live debt or objection.
Reconcile the debt before choosing a response
Compare the DRD notice with the HMRC account, the original return or assessment, payments already made, interest and any penalty. Record the tax period and the date each amount was allocated. If a payment-plan request, appeal, repayment claim or insolvency process is already active, keep the reference and written status with the response file. For joint or third-party funds, document ownership separately from the taxpayer’s liability. A bank balance does not prove that the whole balance belongs to the debtor, and a disputed balance does not disappear because a hold has been placed.
Official sources
Related Guides
HMRC Lower-Value Tax Debts 2026 — Proposed Recovery Powers
HMRC's 2026 proposal for lower-value tax debt recovery: who it targets, possible bank-account collection, safeguards and what to do if you cannot pay.
Air Passenger Duty UK 2027/28 — Rates from 1 April 2027
UK Air Passenger Duty rates from 1 April 2027: domestic, Band A, B and C fares, reduced and standard classes, higher-rate flights and private-jet changes.
UK Customs Intermediary Registration Proposal 2026
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Review notes and assumptions
Reviewed
2026-09-20
Assumptions
- This guide summarises HMRC's published Direct Recovery of Debts material updated in June 2026; an individual notice and the applicable legislation remain authoritative for a live case.
- The £1,000 consideration threshold and £5,000 available-balance safeguard are described by HMRC for this process and should not be treated as a general rule for every HMRC collection method.
- This is general information, not legal, tax or debt advice; disputes, vulnerability, insolvency and third-party account interests may require specialist help.